Y Volunteer?

Are you interested in supporting the exciting and challenging work we have at the YMCA?

Could you offer time and commitment to help change our client’s lives for the better?

At the YMCA Cambridgeshire & Peterborough we believe volunteers are integral to our Charity, helping to transform our client’s lives and help build stronger communities.
Volunteers are an integral part of our organisation with 100 volunteers currently supporting the work we do. Could this be you?

In our Counselling, Appropriate Adult and Health and Fitness Services during 2014-15;

  • 912 vulnerable clients were supported by volunteers, and volunteers provided 9977 volunteer hours
  • On average 2.5 clients were supported every single day of the year by volunteers
  • The average support time provided by volunteers was 10.9 hours per day

Here’s what Nathan, a volunteer Counsellor at the YMCA said “Supporting young people in counselling is my ultimate goal and I am privileged enough to do that whilst I am training with the YMCA”

“I have been working as a volunteer counsellor with YMCA Peterborough and Cambridgeshire for nearly two years; I absolutely love it! Working with young people as a counsellor is a real privilege for me. Often it can be difficult for a young person to come to counselling – it can take courage – so it is important to me to make our work together as positive and supportive as possible.

Young people come to counselling for a wide range of reasons, including issues to do with relationships, anger, health, loss and unhappiness. The commitment that young people show by turning up every week is really impressive. As part of the counselling contract, we always review how the counselling work has helped the young person, and everyone I have worked with has seen an improvement in their understanding of themselves and their lives, and has stated that they feel the counselling has really helped them at this point in their lives. A recent client wrote “I just wanted to say a massive thank you. I can’t say it enough. You have changed my life for the better. I am so grateful.”

As part of the YMCA team of counsellors, I am able to attend regular training sessions on a range of different subjects, and I feel happy to be working as part of a professional group.

In my opinion, the YMCA provides a superb counselling service for young people in this area. By managing and supporting a large team of volunteer counsellors, the organisation is able to offer counselling to many young people, who otherwise may have nowhere else to turn to for support.” – Vanessa, Volunteer Counsellor

We have a number of exciting opportunities at our YMCA which you could be a part of …

  • Joining our fundraising team as a fundraising volunteer … and finding yourself shaking a bucket at a busy football match!
  • Supporting our disabled clients at one of our gyms… to help them to reach goals that they never thought possible!
  • Working alongside our Youth Justice Projects … to support a vulnerable young person in custody or to resettle back into the community?
  • Training to be a counsellor?…you could be volunteering with us to support vulnerable young people in your community
  • And finally… we are always on the look out for anyone who wants to lend a hand in our buildings, at our events, or even with any skills you may have so don’t be shy!

Check out our volunteering opportunities below

Appropriate Adult Volunteer

Role purpose – • To support young and vulnerable persons whilst detained in Police custody

Personal Qualities and Skills
• Effective communication and listening skills
• Negotiation Skills
• Ability to deal with challenging behaviour
• Report writing
• Understanding of Data Protection
• Understanding of Equal Opportunities

Specific Project Requirements
• To attend Police stations to offer support to young or vulnerable people whilst in custody in line with the specification set by the Youth Justice Manager
• To review custody record information to ensure compliance with the Police and Criminal Evidence Act 1986 and subsequent Codes of Practice
• To ensure that persons in custody receive their rights and entitlements as laid down by statute.
• To signpost young and vulnerable persons towards appropriate additional support services on their release form custody
• To monitor interview procedures and ensure that the detainee is dealt with in accordance with the appropriate codes of practice
• To work within YMCA policies and procedures, with particular regard to health and safety, equal opportunities, diversity, protection from abuse, data protection and information sharing
• To complete all relevant paperwork relating to activities, evaluation, clients and risk as decided by the Youth Justice Manager
• To participate in reviews of practice and procedure and implement any changes agreed, working within the agreed YMCA quality framework
• To keep up to date with evidence based knowledge, skills and current legislation
• To continually develop own professional knowledge and skills in line with best practice

Volunteer Benefits
• Develop your skills and experience working with vulnerable people in a criminal justice environment
• Gain experience working for a world renowned charity, alongside a skilled and experienced team
• Formal induction process to introduce you to the role and the organisation
• Guidance, support and training to ensure that you get the most out of the role
• Involvement in all aspects of team planning and evaluation, giving a broad understanding of the whole criminal justice custody process
• Out of pocket and travel expenses provided

Counselling Volunteer

Role purpose
As a volunteer counsellor you will work in a therapeutic capacity with young people and vulnerable adults ranging from 13 to 25 years of age

Personal Qualities/ Skills
• We are looking for volunteers who are committed and reliable
• Who have a positive, honest and genuine approach with a non-judgemental attitude
• Be able to show empathy and work in an ethical manner
• Have excellent communication, helping and listening skills

Specific Project Requirements
You should either be a fully qualified counsellor/therapist or be attending a recognised Level 4 Diploma training course

Volunteer Benefits
• Supervision costs of up to £35 per hour will be covered
• Contributions to travel expenses will be made
• Continued professional development training opportunities will be supported

Gym Assistant Volunteer

Role purpose – To support disabled clients, help us make a difference by giving our clients the confidence to be part of an inclusive community, to feel valued and supported, building their self esteem to be able to face life when living with a long term condition or illnessand to help improve functional skills which we use in everyday life

Personal Qualities and Skills
• Patience
• Empathy
• Professionalism
• Compassion

Specific Project Requirements
• Level 2 Gym Qualification beneficial but not essential as training may be given
• Customer service skills

Volunteer Benefits
• Ongoing training courses provided when feel needed
• On the job experience
• Building client base and a rapport
• Rewarding/ job satisfaction
• Sense of purpose
• Free gym membership

Reparation Activity Volunteer

Role purpose – Assisting with the supervision and support of young people with a Reparation Order working on various ‘hands –on’ projects within the local community and sharing your skills and experience to help motivate and encourage young people whilst undertaking practical, meaningful work

Personal Qualities and Skills
• Be over 18 years old
• Have an open and non judgmental approach
• Be able to relate to and engage with young people
• Be able to remain tolerant and patient in challenging situations,
• Be an effective listener and have excellent communication skills
• Be able to establish and maintain professional boundaries and confidentiality at all times
• Be reliable and punctual
• Be able to work as part of a team

Specific Project Requirements
• Reparation activities are generally scheduled to take place on a Saturday and Sunday morning
• We would want you to join the group at the activity venue from approx. 9.30am to 12.30pm. (Hours vary depending upon the location of the venue/location of the young people and associated travelling time)
• Occasional weekday sessions may be available
• A current driving licence and your own car is required to travel to/from the activity venues
• Be able to commit to the service for at least a 12 month period

Volunteer Benefits
• Training and development opportunities
• Travel expenses will be paid
• Regular Reparation Team meetings and 1-2-1 support
• Whilst challenging, the role provides good workplace experience for many youth work related career paths

Youth Session Volunteer

Role purpose – volunteers will play an important role in implementing youth work activities for young people aged 8-19, during term time and school holidays

Personal Qualities and Skills
• Working understanding of safeguarding young people and child protection issues
• Ability to communicate effectively with a range of people, but particularly children and young people
• Ability to participate in  individual and group work with young people
• Ability to work effectively within a team
• To be reliable and punctual
• Ability to work in a non-judgemental and non-discriminatory manner
• Availability  to work evenings and weekends
• Knowledge of current issues affecting young people
• Knowledge of sports and outdoor activities
• Knowledge of arts and crafts
• Experience delivering youth activities

Specific Project Requirements
• To participate in activity sessions during term time and school holidays
• To provide a safe and comfortable environment for young people
• To support the supervision of groups where needed
• To report any potentially distressing behaviour or dangerous equipment
• To adhere to all policies and procedures laid down

Sleep Easy Event Volunteer

Join Team YMCA and spend a Friday night under the stars

Volunteer Information Sheet

When: Friday 29th September 2017 Where: Peterborough Cathedral Square Time: 7pm – 7am*

What is it?

Sleep Easy is a national YMCA fundraising initiative. The aim is simple: spend a night challenging yourself to sleep rough, raising money to help change the lives of vulnerable young people. The money you raise goes directly to support our accommodation services in Peterborough. Since we started Sleep Easy events in 2016 we have raised over £15,000 towards accommodation services in Cambridge and Peterborough. Funds have gone towards welcome packs for each resident to help them settle in to their new home.


To find out more click here

Customer Service Volunteer

Role purpose – Support the Reception team with general duties involving the public accessing Queen Anne House, Cambridge. Help the public with new gym membership enquiries and visits. Assisting with room hire, in particular assisting them with ‘meet and greet’ function

Personal Qualities and Skills
• Excellent oral and written communication skills
• Good organisational and sound capability
• A willingness and enthusiasm to work in a fast moving and changeable environment
• An ability to absorb and retain a wide variety of product information
• Highly motivated
• An ability to work under pressure
• A genuine enthusiasm for the work of the organisation
• Ability to work as part of a team and at times without supervision
• A creative and flexible approach to the work of the organisation

Specific Project Requirements

• Hours can be agreed; however regular commitment is expected and required

Volunteer Benefits
• Valuable experience of working directly with the public, including vulnerable and challenging clients in a customer service function
• Opportunities for accredited training and development
• Travel expenses
• Involvement in team decision-making to help direct the values and endeavours of the Project
• Structured monthly 121 support meetings

Events Management Volunteer

Join Team YMCA and gain some valuable events management experience to enhance your CV.


When: Opportunities are available 7 days a week including     evenings and weekends Where: Cambridgeshire & Peterborough

Time: Flexible


What is it?

An exciting opportunity has arisen for an Events Volunteer to join our busy Fundraising and Marketing Team. The main purpose of this role will be to support the Fundraising and Marketing Team with event management and planning- this will involve carrying out various tasks prior and during the event. We are looking for someone who is flexible and can offer support during evening and weekends. In return we will offer paid expenses, a friendly and fun environment, Team YMCA incentives, quality training, support and the opportunity to develop interpersonal skills.


To find out more click here


Download one of our application form here

Download one of our information packs here

Or email recruitment@theymca.org.uk for more information on how to become a volunteer at the YMCA.