Talk to us

At the YMCA we believe that everyone should have someone to talk in confidence to. Whether it is urgent help you need or something more long term, we are here to help. Below is information on how to contact the Samaritans if you require help now. there is also contact details to talk to us through our YMCA Counselling service who can offer a trained counsellor if you want to talk to someone more regularly about your feelings.


I Need Urgent Help


Freecall – 116 123

Email – jo@samaritans.org

Website – Click here

If you’re given the time and space to talk things through, you can find a way through your problems.
Samaritans help you to explore your options so you can make decisions that are right for you.

Why Samaritans?
We’re carefully trained to put aside any personal beliefs. We won’t give you a label, a diagnosis or a prescription, and because you’re talking to a stranger, you don’t have to worry about our feelings.

“The volunteer I spoke to was very kind, and within five minutes I felt completely comfortable. He let me talk and never once tried to tell me what to do.” – Dawn

We’re always here
We’re always open, round the clock, every single day of the year.

We’re confidential
We want you to feel safe while talking to us, so you can tell us how you’re really feeling.That’s why we take your confidentiality very seriously

“Speaking to Samaritans gave me the reassurance I needed that everything would be ok.” – Charlie
“They are there when all your friends are asleep and you are alone in the world, full of thoughts.”
Talk to us any time you like, in your own way, and off the record – about whatever’s getting to you.

You don’t have to be suicidal.
We support everyone

Anyone can contact Samaritans and allmarksteen_140122_L1000804 information stays completely between us, no matter how old you are.
Samaritans’ primary responsibility is to you, not your parents or guardian.

If I’m under 18, how can you help me?
A lot of things can make us feel bad, for example:
• how we look
• problems at school or college
• how people are treating us
• worries about exams or money
or something else… You might feel you can’t talk to anyone, or you don’t want to worry your friends or family.

“I had no idea what to expect as I walked into the Samaritans building, but I certainly didn’t expect for it to change my life” – Matt

Samaritans won’t tell you what to do. We will listen and try to understand what you’re going through. Well help you make your own decisions, the ones that are right for you.

No personal details necessary.
You can talk to Samaritans for as long as you need to, and you don’t have to tell us your name or any personal details if you don’t want to. When you phone we can’t see your telephone number, and when you email, your email address is removed before it reaches a volunteer. It’s Free to call – it won’t cost you to call us, and our number will not show on your phone bill.

Ways to get in touch
Sometimes it’s hard to talk about your thoughts and feelings, so you could also email us.  Often, writing it down helps make sense of the problem.


YMCA Counselling - Talk to Us

Need someone to talk to?

If you would like to contact the Counselling Service please contact the Counselling Guidance Coordinator on 01733 373170 or email counselling@theymca.org.uk

The YMCA offers a free and confidential one to one counselling service for young people aged between 13 & 25 in the Peterborough, Huntingdonshire and Fenland areas since 1992. Counselling sessions are available in Huntingdon, St Neots, Wisbech, March, Whittlesey, and Peterborough.

Imagine what a difference it would make to talk to someone who doesn’t know you but only cares about you? There’d be no judging or criticising and no surprise at anything you had to say.

When you first meet with your counsellor you’ll have the time to chat through all the problems that are troubling you, just you and them. You will not have any answers forced upon you, but instead be offered the encouragement and practical advice to help you have a better understanding of your situation. They’ll look over your options with you and help you to focus on the right choices for you and the right choices for your future.

The YMCA Counselling Service is an organisational member of the British Association of Counsellors and Psychotherapists (BACP), which means counsellors are ethically bound to keep everything in a counselling session confidential and won’t share any information with anyone outside the counselling agency, unless in very rare cases a person’s welfare or safety is at risk.