Supported Housing

The Supported Housing project does not stop at simply offering this essential accommodation but also assists with practical issues such as claiming benefits, accessing services and finding employment. The aim is to encourage a resident to take the necessary steps towards a self-sufficient life with the ultimate aim of securing a tenancy in independent accommodation.

Project Workers will provide a structured support plan to meet the particular needs of each individual, together with emotional support and practical advice on gaining the relevant help from other professionals and support agencies.

Cambridge – Queen Anne House

For new residents, bedsit style accommodation is available with access to a shared kitchen and bathroom.   They can then progress to a shared flat, with their own living space and sharing a bathroom and kitchen with one other person, when they have shown their willingness to engage and remain up to date with their rent payments.  Moving into a fully contained flat with their own bathroom and kitchen is the final move on opportunity within the hostel.  Help and guidance will be given throughout the residents stay to prepare them for independent living and to obtain future accommodation.

All residents can take advantage of the communal lounge complete with a TV, vending machines, table tennis and pool tables, together with a chill out room with computers, a wide-screen TV and plenty of comfy seating. Conveniently there’s also an onsite laundry and a gym.

A Key Worker will be assigned to each young person and will work with them to identify their particular needs and, through a mutually agreed Support Plan, help the young person achieve their goals. Practical advice is offered to help with future accommodation, budgeting, employment (including CV writing and interviewing skills), health (both mental and physical), social needs and independent living.

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Queen Anne House accepts referrals from most agencies by telephone or by mail. All applicants must be willing to engage with the support on offer.

Peterborough – The Cresset

The accommodation consists of 65 self-contained studio flats with en suite facilities and 24 licensed flats with shared facilities, including a laundry, gymnasium and computer suite.

Young people are initially moved into licensed accommodation which offers them a room and access to a shared kitchen and bathroom. With on-going support residents are given the life skills to empower and enable them to move onto more independent living within the building. They will be allocated a Key Worker who will work with them to identify their needs and, through a Support Plan, help them achieve their goals. Staff offer support with budgeting, seeking employment (including CV writing and interviewing skills), health (mental and physical), social needs and independent living. Young people are signposted to outside agencies and Drop-ins are held in our TV lounge.


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Contact details

The Cresset accepts referrals from any agency and self referral by telephone or by mail. All applicants must be willing to engage with the support on offer. If you would like further information about the Cresset you can contact the hostel directly on 01733 269621.


YMCA Cambridgeshire & Peterborough has a semi detached property which was purchased in 2014. The property has been extensively modernised and upgraded by the YMCA to provide supported accommodation for two young persons.

The clients catered for in the accommodation are young people aged between 16 and 17 years who are leaving care (social services). The aim of the project is to support young vulnerable people with life skills and empower them for the transition into independent living.

YMCA staff are on site to support the young people to the level they require, and all residents are required to attend regular meetings with their key worker where their support needs are discussed. The support needs are then drawn up into a mutually agreed support plan where the outcomes can be monitored.  YMCA staff will also liaise with social workers in order to provide the best possible service for the young people.

The house is equipped with all household amenities and clients are supported by YMCA staff in the use of washing machines, cooking facilities etc. as well as completing application forms and comprehending certain documentation.

The YMCA believes that the support and environment offered is vital to the development of the individual but is also mindful that young people progress at their own pace. Therefore the support staff exercises tolerance and understanding of the individuals needs and abilities.

Upon leaving the project, clients will have had a very comprehensive insight into independent living which should stand them in good stead for their future.